Finding the Best BPO Companies for Your Needs
Posted by Zoe Geoffrion , on Sep, 2018
What are BPO companies? These are companies that outsource your business’s functions that aren’t primary to the daily running of the company. BPO, or business process outsourcing, is a great way to take pressure off yourself and your employees by allowing highly trained professionals to take on some of the workload. One of the most used forms of BPO is using call center services to handle all your inbound and outbound calling needs....
Why Switch to VoIP in Honolulu?
Posted by Zoe Geoffrion , on Sep, 2018
Voice over Internet Protocol, also simply known as VoIP in Honolulu and all around the globe, makes communication incredibly easier for people all over the world. In the past, the only way to remain in touch with others was through a landline. However, landline connectivity has gotten out of date, with people now preferring more stable connections. The reason why so many people now prefer installing Voice over Internet Protocol...
How A Call Center In St. Louis, MO Helps Local Companies
Posted by admin , on Jan, 2016
In Missouri, companies experience high call volumes during the height of their success. These high volumes could lead to frustrated customers who cannot get through to a sales representative. A Call Center in St. Louis MO could help these companies secure more sales and acquire happier customers. Managing High Call Volumes These centers provide the company with an off-site staff. These staff members are trained to manage high call...