Posted by Zoe Geoffrion , on Jul, 2016
There are a lot of online services available to handle business payroll, some of which are more effective than others. They are an intriguing option, as they seem to handle all the math, updates and deadlines for you with no hassle. However, there are a few things to consider when deciding whether you want a large online service or a smaller company.
- Customer Service
Customer service is a specialty of smaller companies. If your business has a unique set of needs or you just like to be able to talk to someone quickly about issues you encounter, then a smaller, more personal service is probably the right choice for you. While larger companies may still have good customer service, they will not have as much immediate knowledge of your business and its unique needs.
Liability is a huge concern when it comes to payroll errors. Especially in terms of tax filing, errors can result in exorbitant fines from the government. Who is liable for these fines becomes more complicated when you outsource your payroll, so you want to make sure that you are entirely clear on this issue with your payroll service. Basically, if they do happen to make an error, you don’t want to be liable for it.
- Growth Potential
As your business is growing, you may want additional services, like human resources administration. These can be difficult to find in online services, so you would end up switching payroll services again. The transition from one payroll service to another tends to be an unnecessary hassle, so it is better to start with a service that you are able to grow with. This also makes keeping your records much easier.
Though online services have some advantages, they are not the overall best option. Keeping some involvement and human contact with what is going on with your payroll ensures a comfort and security level for you and your employees.